Petal Hoop Chain | Sterling Silver

Your Jenzo jewellery is as unique & precious as you!
Here are some tips to keep your Jenzo treasures shining bright, just like you.

1. Keep it sparkling:
Regularly clean your jewellery to maintain its brilliance. Use a soft cloth to gently wipe away dirt and oils that accumulate over time, keeping your pieces looking radiant.

2. Store with Care:
Safeguard your JENZO treasures by storing them in a cool, dry place away from direct sunlight and moisture. Consider using individual pouches or compartments to prevent scratches and tangles.

3. Avoid Chemical Exposure:
Shield your jewellery from harsh chemicals such as perfumes, soap and lotions etc. Remove the jewel before engaging in activities like swimming or showering to prevent tarnishing and damage.

4. Inspect for Perfection:
Take time to examine your jewellery periodically for any signs of wear or damage. Check clasps, settings, and stones to ensure everything remains secure and pristine.

5. Wear with Care:
Wear your JENZO treasures with mindfulness, avoiding activities that could subject them to unnecessary strain or impact. Embrace your unique style, and let your jewellery reflect your personality and emotions.

Lastly, remember that your Jenzo jewellery is more than just an accessory, it's a symbol of your individuality and style. By following these simple tips, you can ensure that your pieces remain stunning and ready to complement your vibe whenever you wear them. So keep shining bright, and let your Jenzo treasures continue to tell your story with elegance and flair!

Return Policy

You may return most new, unopened items within 5 days of delivery for a refund or store credit. We'll also cover the return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu, and click the "Return Item(s)" button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping Policy

We ship to almost all Pin-code in India. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based.

2. It takes about 2-3 days to deliver to other Metro Cities (India).

3. It takes about 4-6 days to deliver to other states and cities of India.